New Reviewer

Cancel my order

I made an order on Sunday evening. I ordered the wrong wheels and wnated to cancel any order & get my refund. please & thank you. The order number is 14327.
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ID
#1486302 Review #1486302 is a subjective opinion of poster.
New Reviewer

Have no comfirmation of order placed 2 weeks ago

Tried calling about 15 times and have gotten no answer and no comfirmation
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1 comment
#1692943

They took my money and never shipped my item since December 2018 They took my money and never shipped my item since December 2018 They took my money and never shipped my item since December 2018

ID
#1454612 Review #1454612 is a subjective opinion of poster.
Location
Pahrump, Nevada
Reason of review
Order processing issue

Great service

Called super buy tires and talked to joe. Wasn’t sure what tires to buy for my truck. He was very helpful and knowledgeable so I ordered a set of 4. Next day I ordered another 4 for my other vehicle and same great service. Talked to joe on the phone several times and texted back and forth. Received one set a couple days later and the other one week after I ordered because that set came outta California. Would do business with joe again any time.
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ID
#1389798 Review #1389798 is a subjective opinion of poster.
Location
Allentown, Pennsylvania

Scammers and flat out disrespectful liers

I had placed a order for 22 inch wheels and tires. On Monday got a call from Joe saying they didn't have the tires. So after days of lies over how 2700 for tires and wheels went to 3000 on Monday now tires. Found the tires online for 500 less and free shipping called back and just ordered the wheels. I asked for overnight shipping cause of all the time i had wasted on Joe lies and was told all i could get was GROUND for 180. Which was kinda funny cause he said the shipping was 300. With the financing he said the wheels would go out on Wednesday which turned out to be they would be picked up on Wednesday. I found out the wheels would be in my town on Monday but wouldn't be delivered till Tuesday. Called and asked why and to my shock Joe had put my order on home delivery with restriction on a package that was 100% paid in full for. Called Joe several time to hear things from I would say i didn't get the package to he hopes i get cancer and die. I went to the hup to try and pick the wheels up and couldn't so i CALLED to inform the shipping manager to see if he would help. Then i get a alert saying the wheels was being shipped back at the customers request. Called fedex and was informed that they was contacted and told i was trying to scam them and take the order. Mind you it was paid off completely. Avoid this place they are scamming people on shipping they already gave an account set up with fed ex so like everyone else could offer free shipping. I was even charged 75 dollars for new handling fee whatever that is. Joe made threats to ruin my girlfriends credit. they so called restrictions is only cause they they account to ship out customers orders which should be i think illegal if it has been paid for. THEY HAVE AN ACCOUNT ALREADY SO THEY SHIPPING CHARGES ARE 100% LIES AND AWAY TO GET OVER ON CUSTOMERS
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ID
#1287245 Review #1287245 is a subjective opinion of poster.
Reason of review
Order processing issue

They SUCK

I entered my truck info, they showed a selection of rims and tires for my truck, I clicked on the rims @ $160.00 ea which showed up @ $989 for 4 in the cart, they then suggested cooper tires and when I called the tires don't really exist and the price tripled in $$$. I called and got "well we have a disclaimer stating that our inventory is not live" which somehow is supposed to justify the prices being completely wrong. The web site started off @ $870 for both tires and rims which I knew was too low to be true and the price ended up at over $1800.00. You can't make this stuff up..... these guys are a complete RIP OFF and a bad joke. Stay away from these guys.... they're thieves.
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ID
#1266848 Review #1266848 is a subjective opinion of poster.
Cons
  • Rude customer service
Reason of review
Poor customer service

Terrible service

Buy a tire on June 13, today is June 30. No tire, no answer on update after 2 emails. Stayted that tire is in stock.Don’t buy unles you have month to wait for your tires. Terrible way to run bussiness
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ID
#1292581 Review #1292581 is a subjective opinion of poster.
Reason of review
Order processing issue

Super Buy Tires - Wheel Review

I purchased a set of 18in wheels in December 2016 online because of the 100 days same as cash i installed them in February just to get a terrible vibration on my cadillac just to find out they wasn't balanced before being shipped so i had them balanced twice with no cure for the vibration so i was told i need hub rings so i called super tire and was told i had to pay $50 to order them and that will fix the problem after waiting 3 weeks i find out they never ordered them after calling again they sent the rings i installed them and my car still vibrating i change tie rods and both hub bearings then take my car to a custom tire shop and get the tire balanced again and guess what the car is still vibrating so i call super tire again now im being told to take my car to another tire shop to get the tires road balanced now im pissed because these tires was supposed to be ready to mount and ride now i have drive to another state to get this special balancing i took them off and put my factory wheels back on and my car rides like a Cadillac again with no vibration.I have a business and i will never recommend anyone to purchase wheel or tires from this company if you dont live near them
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ID
#1030815 Review #1030815 is a subjective opinion of poster.
Reason of review
Bad quality

Short Review on March 22, 2017